Remote Monitoring

What's included

• 24/7 monitoring of servers, network devices, and critical services
• Uptime and performance alerting with defined escalation paths
• Proactive disk, CPU, and memory capacity alerts before they cause outages
• Log collection and basic anomaly alerting
• Monthly uptime and performance reporting
• Coordination with your on-call staff or after-hours dispatch
• Alert tuning to cut down on noise over time

How engagements work

Onboarding starts with an inventory of what needs to be watched and how you want to be alerted — by severity, by time of day, and by who's on call. From there it's an ongoing monitoring retainer with monthly reporting so you have documented proof of uptime, not just a gut feeling about reliability. Pairs naturally with Server Administration and Network Engineering when you want the same team fixing what the monitoring catches.

Good fit if you...

• Only find out about downtime when a user complains
• Need to show uptime/SLA reporting to a customer or your own leadership
• Want a second set of eyes on infrastructure overnight and on weekends
• Have monitoring tools in place today that no one is actually watching